Shipping and Delivery Policy

1. Digital service, nothing is shipped

StayBind is software delivered online. We do not sell or ship physical goods, so there are no shipping charges, couriers or delivery addresses.

2. When you get access

• Free trial: immediately, the moment your workspace is created.
• Paid plan: immediately after Razorpay confirms your payment and AutoPay approval, which is usually within a minute.
• Add-ons: immediately after the change is approved.

You use the service by signing in at https://app.staybind.com or in the StayBind mobile app where it is available to you. Storefronts are live on the web as soon as you publish them.

3. Confirmation

We email the workspace owners when a workspace is created, when a plan starts or changes, and with a GST invoice for every charge. Invoices are also in your billing settings.

4. Stays booked with hosts

A stay booked on a host's storefront is provided by that host, at the property, on the booked dates. The Guest receives a booking confirmation by email or WhatsApp as soon as the payment is confirmed, and check-in details from the host before arrival. Each storefront's Booking and Stay page states this for that host.

5. If something does not arrive

If you paid and do not have access within an hour, or did not receive a confirmation, contact contact@staybind.com or +91 8977629009(Monday to Saturday, 10:00 to 19:00 IST). We reply within one business day and fix it, or refund you if we cannot.